PSL CONFERENCES, a company incorporated under Senegalese law, is committed to protecting the privacy of its website users and clients. This privacy policy describes how we collect, use, and protect your personal data, in accordance with Law No. 2008-12 of January 25, 2008 on the protection of personal data in Senegal and the General Data Protection Regulation (GDPR) for our European clients.

1. Data Controller

The data controller for personal data collected on this site is:

PSL CONFERENCES SARL
Dakar, Senegal
Email: contact@pslconferences.com
Phone: +221 33 XXX XX XX

2. Data Collected

2.1 Data Provided Voluntarily

When using our contact or quote request forms, we collect:

Identity: surname, first name, position
Contact details: email address, phone number
Professional information: organization name, business sector
Project-related data: type of service, languages involved, desired deadlines
Message content and correspondence
Documents and files submitted for quote preparation

2.2 Automatically Collected Data

When browsing our site, we automatically collect:

IP address (anonymized within 24 hours)
Browser type and version
Operating system
Pages visited and navigation path
Date, time, and duration of visit
Traffic source (search engine, direct link, etc.)

3. Processing Purposes

Your personal data is processed for the following purposes:

Managing contact and information requests
Preparing and sending personalized quotes
Performing translation, interpretation, and coordination services
Billing and accounting
Commercial communications (with your consent)
Improving our services and user experience
Statistical analysis of site traffic
Compliance with our legal and regulatory obligations
Handling complaints and after-sales service

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

Your consent: for sending commercial communications and using non-essential cookies
Contract performance: for carrying out ordered services
Our legitimate interest: for improving our services, site security, and prospecting existing clients
Legal obligation compliance: for retention of invoices and accounting documents

5. Data Recipients

Your personal data may be shared with the following categories of recipients:

Authorized PSL CONFERENCES staff (sales department, translators, coordinators)
Technical service providers (hosting, site maintenance)
Partner translators and interpreters (only data necessary for the service)
Subcontractors involved in service delivery
Administrative and judicial authorities when required by law

All our service providers and partners are bound by strict confidentiality obligations.

6. International Transfers

As part of our international activities, your data may be transferred to countries outside Senegal or the European Union. In such cases, we ensure that these transfers are covered by appropriate safeguards (standard contractual clauses, recipient certification) in accordance with applicable regulations.

7. Retention Period

We retain your personal data for the following periods:

Prospect data (contact/quote requests not followed by an order): 3 years from last contact
Client data (orders, invoices): duration of business relationship + 10 years (legal requirements)
Translated documents: 6 months after delivery, unless otherwise requested by the client
Navigation data (analytics): 14 months
Cookies: maximum 13 months

Upon expiration of these periods, your data is deleted or irreversibly anonymized.

8. Your Rights

In accordance with applicable legislation, you have the following rights over your personal data:

Right of access: obtain confirmation that data concerning you is being processed and obtain a copy
Right to rectification: request correction of inaccurate or incomplete data
Right to erasure: request deletion of your data in cases provided by law
Right to restriction: request suspension of the processing of your data
Right to portability: receive your data in a structured format and transmit it to another controller
Right to object: object to the processing of your data on legitimate grounds
Right to withdraw consent: withdraw your consent at any time for processing based on consent

To exercise these rights, contact us at: privacy@pslconferences.com

You also have the right to lodge a complaint with the Senegalese Personal Data Protection Commission (CDP) or any other competent supervisory authority.

9. Cookies and Similar Technologies

Our site uses cookies and similar technologies to improve your browsing experience.

9.1 Essential Cookies

These cookies are necessary for the site to function (session management, language preferences, cookie consent). They do not require your consent and cannot be disabled.

9.2 Analytical Cookies

We use Google Analytics 4 to analyze our site traffic. These cookies help us understand how visitors interact with our site to improve its performance. Data is anonymized and no personally identifiable information is collected. Consent required.

9.3 Managing Your Preferences

You can change your cookie preferences at any time by clicking on the "Manage cookies" link available at the bottom of each page. You can also configure your browser to block or delete cookies.

10. Data Security

PSL CONFERENCES implements appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or access:

Encryption of data in transit (HTTPS/TLS protocol)
Secure hosting with regular backups
Restricted data access based on the need-to-know principle
Staff awareness and training on data protection
Confidentiality clauses with all service providers and partners

11. Policy Updates

PSL CONFERENCES reserves the right to modify this privacy policy at any time. Any substantial modification will be brought to your attention through a visible notice on our site. The last update date is indicated at the top of this document.

12. Contact

For any questions regarding this privacy policy or to exercise your rights:

Email: privacy@pslconferences.com

Address: PSL CONFERENCES, Dakar, Senegal

We commit to responding to your request within one month of receipt.

Privacy Policy